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Avaya Aura

Avaya AuraŽ is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative capabilities.

Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on.

Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on.

Branch, Standard, and Enterprise Editions offer simple per-user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy.

Avaya AuraŽ Communication Manager
Avaya AuraŽ Communication Manager
Avaya AuraŽ Session Manager
Avaya AuraŽ Session Border Controller
Avaya AuraŽ System Manager
Avaya AuraŽ Communication Manager Messaging
Avaya AuraŽ Application Enablement Services
Avaya AuraŽ Presence Services
Avaya Integrated Management
Avaya AuraŽ Media Services
Avaya AuraŽ System Platform
Avaya AuraŽ Collaboration Server

Avaya IP Office

Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to—with the elegant simplicity and ease of use small businesses consider a "must have."

This best of both worlds small business phone system helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

Features and Benefits
Lower mobile phone and long-distance bills
IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.

Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.

No conference calling fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.

Centralized administration
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.

What's new with Avaya IP Office
Small businesses get even more sophisticated and productivity-enhancing features. Help employees collaborate more effectively. Deliver higher quality customer service. Enhance productivity like never before. All while saving time and money for small and growing businesses like yours.

Flexible Avaya one-XŽ Portal for IP Office
Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with 'drag and drop' application "gadgets" for added efficiency.

Improved Call Center Reporting
Gauge the success customer campaigns. Location-based business intelligence analyzes all call and makes them viewable on a geographic map.

Expanded Video Options
IP Office's videoconferencing offers more advanced multi-point HD videoconferencing.

Multi-site Management
Use one consolidated interface with a single log-in to view and manage communications systems for up to 32 sites.